Spotter Connect Privacy Policy

This policy explains what Spotter Connect collects, why it is used, and how members can control their information. This is a launch draft for legal review.

Information we collect

• Account details such as Apple or Google sign-in identifiers, email, authentication logs, and support messages.
• Profile details such as your public first name, age, gender, match preferences, relationship intent, fitness goals, two face photos, one full-body photo, verification status, and selected profile options.
• Safety and verification information such as the first name and age confirmed from your government ID, government ID checks, live-selfie checks, public-photo identity review, report history, block history, and moderation decisions. Spotter Connect calculates your age from the provider-confirmed date of birth but does not store the exact date of birth, your last name, or a government-ID image as profile data. Authorized reviewers compare public photos with the identity confirmed by our verification provider; government ID images are not displayed to members.
• App activity such as Spots, passes, rewinds, Super Spots, viewed profiles, matches, greetings, chats, purchases, device data, diagnostics, and location when permission is granted.
• Product-support information you choose to submit, including bug-report descriptions, reproduction steps, expected results, and optional privacy-safe app and device diagnostics. Bug-report diagnostics do not include messages, photos, precise location, or identity documents.

How we use information

• To create and secure accounts, verify age and identity, prevent bots and scammers, and enforce community rules.
• To show approved paid members within the selected 25, 50, 75, or 100 km Explore radius, label travel mode, personalize filters, and operate matching, messaging, and safety features.

Location privacy

• Spotter Connect needs location permission to show nearby members and prevent accounts outside the allowed region from appearing in Explore.
• We use location to calculate distance and radius. We do not show exact coordinates on public profiles. Nearby is a separate mutual opt-in feature limited to 30 km and shows only rounded distance and coarse map pins.

Sharing

• We share information with service providers that help run Spotter Connect, including hosting, database, authentication, analytics, messaging, payment, receipt validation, SMS/email, identity verification, and support providers.
• If you choose Safe Meet, your device share sheet can send the other member’s public first name, verification status, activity, date, time, and public meetup location to a trusted contact you select. You may separately choose to add a one-time map link for your current location. Spotter Connect does not select the recipient, send that location to the other member, or store the one-time location in the Safe Meet plan.
• Information may also be shared when required by law or needed to protect members, Spotter Connect, or the public.

Retention and deletion

• We keep information while your account is active and as needed for security, fraud prevention, moderation, billing, backups, legal compliance, and dispute resolution.
• You can request deletion in the app. When deletion succeeds, your active profile and public profile-photo files are removed.
• Some safety, legal, tax, fraud-prevention, transaction, chat, report, or moderation records may be retained where required or needed to protect members.
• Product bug reports may be retained after account deletion for reliability and support, but the link to the deleted profile is removed.

Your choices

• You can update profile details, change preferences, pause your account, log out, disable notifications, revoke location permission, or request account deletion.
• You can cancel subscriptions through Apple App Store or Google Play.

Contact

Operator: DP Schmitz Holdings Ltd. o/a Spotter Connect. Privacy contact: [email protected].

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